IT Operations Support Intern
South Jakarta
Full-time
Posted on 21/05/2025
Job Descriptions
- Assist in tracking & resolving IT tickets, giving timely support to the inquiries submitted by users.
- Maintain and update IT documentation, including procedures, manuals, diagrams, and other forms of documentation.
- Help maintain the inventory & lifecycle of IT hardware and software assets
- Assist with tagging, logging, and organizing equipment.
- Support in executing periodic checklists and inspections, ensuring the smoothness of IT facilities & services.
- Organize and manage IT files, emails, and communications using shared drives and collaboration tools.
- Assist with the preparation of IT equipment and its documentation for new hires.
- Help maintain IT onboarding/offboarding checklists.
- Track IT-related orders and coordinate internal approvals.
Requirements
- Currently pursuing or recently completed a degree in Information Technology, Information System, Computer Science, or a related field.
- Strong organizational, project management, and administrative abilities.
- Good understanding of Windows OS & MacOS.
- Excellent written and verbal communication skills.
- Attention to detail and a proactive attitude.